BAD SERVICE FROM CREDIT VERTING DEPARTMENT

<p>Good Day,</p> <p> </p> <p>So i app**** for a cellc contract and had my application processed in the credit verting department who contact me and said i do not qualify for a phone i wanted and i should rather take a R300.00 instead of the one i chose for R725.00, i asked why is this they advised that i have an overdraft therefore my affordability is not allowing them i told the lady that i do not have an overdraft i mean if i had id have known i work for a bank i am banking with i know what an overdraft is, i called our customer service with my bank and queried this they said the same thing that i do not have any overdraft if i had it would have even reflected on ITC it is just the way the statement is,furthermore the lady said well another reason is i only have one new account as i have closed and settled all accounts i had so they are unable to conduct my credit report like what are they encouraging me to do here open more accounts that i do not need just so that they can have confidence to giving me a package? The only account i have is a credit card which i obtained a month ago and on ITC i checked it says instalment is R100 per month well the first instalment is only coming out on the 20th this month and it isnt a R100 as per the contract, last month upon my pay day i transfered a R2500.00 into that credit card just because i had funds and the instalment will only be coming out on the 20th this month, well my ITC score is 638 currently i subscribed with transunion yealy report so i keep an eye on my ITC as i am looking into improving my points. I cannot take a package for a R300.00 otherwise id have bought that king of a device cash i mean....... i need that package as i need to use it for other things i do not understand what cellc wants really i am highly disapointed. My number is ********** 221 or ********** 219 ID number ********** 039080</p>