YM
Yvonne M

1 reviews | Active since Apr 2011

22 Aug 2018, 16:32

Bad service from Cell C manager Busisiwe

First of all I would like to say I am so disappointed with CELL C Boksburg and Busisiwe Manana the manager. Today I sat at Cell C for almost an hour reason being they were waiting for the save to open. First of all I am pregnant and I had to wait for a save that did not open for almost an hour. When I got to the shop I told Siya that I am rushing to a meeting and he said that I will not take long and so he thought but I kept on waiting and waiting and he tried to calm me down. Later I asked for the manager Busisiwe Manana who never bothered to come infront and talk to me. I feel like the way she treated me is unacceptable. I had to leave the shop without completing what I came to do and had to rush so that I can atleast be at the meeting 10minutes late. For a pregnant woman to rush like a manic because some people are given positions that they do not deserve. I am so diasppointed really. OOh THANK YOU Siya for doing your best to help me unlike your manager Busisiwe Manana

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Replies (1)
Cell C
Cell C's reply23 Aug 2018, 07:15
Official

Good morning Yvonne

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN