AC
Arthur C
1 reviews | Active since Nov 2018
08 May 2022, 14:41
Bad service from Cell c
Please dont think of going to cell c ... i have been customer for the last 10 years with them. I was involved in an armed ******* whereby they took my cellphone. I called cell c to have a sim swap dont. And they cannot help me. Because of a security question problem... the more I tell them that I cannot recall the answer to the question the more they tell me its not their problem, they cannot help me....
More like they dont want to.... Not I cannot log into my other account due to an otp pin that needs to be send to my old number....
Thank you Cell c for nothing
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Cell C's replyOfficial
08 May 2022, 19:28Hi Arthur
Thank you for reaching out.
Please note that these security check questions have been put in place to avoid possible ***** and to protect you as our customer. Your last dialed numbers could be that of your partner, friends, siblings, parents and colleagues. Please give yourself time to gather the required information and contact us back
^NH
Thank you for reaching out.
Please note that these security check questions have been put in place to avoid possible ***** and to protect you as our customer. Your last dialed numbers could be that of your partner, friends, siblings, parents and colleagues. Please give yourself time to gather the required information and contact us back
^NH
Cell C's reply08 May 2022, 19:28
Official
Hi Arthur
Thank you for reaching out.
Please note that these security check questions have been put in place to avoid possible ***** and to protect you as our customer. Your last dialed numbers could be that of your partner, friends, siblings, parents and colleagues. Please give yourself time to gather the required information and contact us back
^NH
Thank you for reaching out.
Please note that these security check questions have been put in place to avoid possible ***** and to protect you as our customer. Your last dialed numbers could be that of your partner, friends, siblings, parents and colleagues. Please give yourself time to gather the required information and contact us back
^NH