Bad service from cell c

Good Morning

I hope this email finds you well.

I am writing this email very much frustrated with the poor service I've been recieving from cell c . For such a big and well known company i definitely didn't expect this. My *** was blocked on the 4th of August 2025 , I am unable to receive or make outgoing calls as well as send massages. I have been calling cell c customer service with no luck as i previously ported from MTN to cell c with the above mentioned number. I have been to cell c store several times and yet again no assistance. On the 9th I received a cal from cell c exclusive saying I must buy a new SIM card and then email to PST with the serial number and my alternative number then they will respond within 24 to 48 hours , yet again no feedback from them .

This is affecting me and my daily life as i need that number to be activated , most of my personal information is registered with this number. I hope i can be assisted as this is my last resort.

Kind regards Mathapelo Nkadimeng Alternative number: ***