DVDW
Dominique Van Der Westhuizen

1 reviews | Active since Dec 2020

02 Sept 2022, 06:58

BAD SERVICE FROM CELL C

I Have Settled MY Contract with Cell C 3 weeks ago, i Still have not received my paid up letter, and they have not updated my credit bureau status. i am in the process of logging a complaint with the NCR

0
Replies (3)
Cell C
Cell C's reply02 Sept 2022, 08:31
Official
Dear  Dominique ,

Thank you for reaching out to Cell C.

We have received your query regarding your paid-up account.

We have escalated your request for a paid-up letter + an ITC update. We will be in touch to help resolve this query urgently.

^NZ
DVDW
Dominique Van Der Westhuizen's update02 Sept 2022, 08:45
Reviewer Update
Can you please ensure that they use the correct email address *** or ***
DVDW
Dominique Van Der Westhuizen's update05 Sept 2022, 13:55
Reviewer Update
Please Note That I have Not yet Received my Paid up letter thus I am going forward with my complain at the NCR, I have given you the benefit of the doubt to wait, but cell c has proven again that they are unable to provide me with my paid up letter. I will be sending you my NCR complaint reference number shortly