1 reviews | Active since Jan 2016

18 Apr 2016, 16:28

Bad service from cell c

I received a call from cell c on Friday 15 April 2016 at 11:00am. I spoke to a guy named Mpho and he promised that the airtime that cell c has been taking out of my account unnecessarily would be returned to me before 11:00am on Saturday 16 April 2016. What a load of bull!!! Its Monday 18 April 2016, 16:23pm and I still haven't received my airtime. Real bunch of idiots! They really dont no wats happening at customer service!

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Replies (1)
Cell C
Cell C's reply19 Apr 2016, 07:22
Official
Hello ritso2806@,

Thank you for posting to us.

A follow up request has been sent to Mpho and feedback will be provided. Do expect a call from him.

We apologize for the delay and inconvenience caused.

Regards
Cell C | PN