Bad Service From Cell-C

Never become a Cell-C customer. They render the worst service ever. I payed my bill on the 27th of December 2021. A day before that, the so called helpline operator droped the phone in my ear when I was attempting to find out the outstanding amount I need to pay. I phoned again on the 27th of December. All of a sudden they cut my line in the beginning of January 2022. I phoned again beforehand to find out. Cell-C cut my line in the beginning of January 2022. When I went to Cell-C Woodlands, a woman named Monica "assisted" me. She rendered useless service and was dismissive. Not one other sales assistants in that shop helped Monica, that clearly doesn't know what she is doing to sort out the problem. I was the only customer in the shop. According to her she could not allocate the December 2021 payment, and that after I showed her proof of payment. My cell line was cut for more than a week because of her ignorance. Every time she said that I have to come back again and again and again. I went back 4 times. The last time I told Monica that I refuses assistance from her and want someone else to assist me, she clearly doesn't know what she is doing. I have proof that Cell-C sent their customers the wrong banking details when a customer wants to do an EFT. This is called *****!!! I am going to report Cell-C for commenting *****. I will also end my contract with Cell-C and pay the fine what ever the amount may be, I really don't care. I tell every person I know NEVER to become a Cell-C customer. I already have 6 people that are going to end their Cell-C contracts. Cell-C is a useless company with people that don't have pride in their job.