1 reviews | Active since Mar 2017

10 Apr 2017, 15:48

Bad service from Cell c

<p>Hello Peter its lerato again,thank you for assisting me the last time with Cell C.They have done it again.they barred my number again.On the 21st February 2017 i received a text message from Cell c saying my request to migrate have been received and it will be effective on the specified date according to me the date is 1st March 2017.Today around 11am i tried making a call and it cant go through as i have been barred.How can i be barred after paying R174 on the 13 March 2017 ?I called Cell C around 11:10 and spoke to a lady named Sindiswa and she even called my husband while i was holding the line and she promised me her supervisor will give my husband a call up to this far nothing happened.Around 13:00 i called Cell C again and spoke to Mbali and she said because im not an account holder theres nothing they can do.Please help Peter.</p>

0
Replies (2)
Cell C
Cell C's reply10 Apr 2017, 15:55
Official

Hi Lerato

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply11 Apr 2017, 08:46
Official

Palesa has been in contact with you to assist with this matter. She advised that she will listen to the call recording and revert with feedback.

Regards
Cell C | PN