1 reviews | Active since Mar 2017
Bad service from Cell C
<p>I had two contracts with Cell c in 2014. During 2015 i requested to settle both contracts. Payments were made and proof of payment was emailed. Both numbers were cancelled. During 2016, i received a call from Cell C that my name has been handled to their legal department due to non payment on one account.</p> <p>I tried to resolve the matter as i was communicating with Gabriel Mphala. He confirmed that they have made a mistake from their side, however, they still falide to resolve this issue. During 2017, i app**** for finance to buy a prorperty but could not be financed due to this issue. I am really frustrated as i feel that i have been treated unfairly. I do not owe Cell C at all and would appreciate if they could clear my name immediately.</p>
We will refer this matter to our legal team for assistance and a resolution will be provided.
Do expect communication.
Regards
Cell C | PN
We will refer this matter to our legal team for assistance and a resolution will be provided.
Do expect communication.
Regards
Cell C | PN
I would like to thank Cell C for their response as i immediately received a call from Theodorah Molotsi, Written Correspondence Dual Agent, who promised to sort this matter out. Today 2017/05/06 , i recived a letter from them indicating that i have settled both my accounts and do n ot owe them. They promised to clear my mane with Credit bereaus within seven day. Thank you
I would like to thank Cell C for their response as i immediately received a call from Theodorah Molotsi, Written Correspondence Dual Agent, who promised to sort this matter out. Today 2017/05/06 , i recived a letter from them indicating that i have settled both my accounts and do n ot owe them. They promised to clear my mane with Credit bereaus within seven day. Thank you
Thank you for providing us with feedback and we are so happy with the way Theodorah assisted you.
Thumbs up to Theodorah!
Have a lovely day further.
Regards
Cell C | PN
Thank you for providing us with feedback and we are so happy with the way Theodorah assisted you.
Thumbs up to Theodorah!
Have a lovely day further.
Regards
Cell C | PN
