PNM
Priscilla Nompumelelo(Mpume) Majiya

1 reviews | Active since Nov 2016

23 Nov 2016, 22:44

Bad service from C-Surance

<p>Iam very angry about pathetic service I have received from c-surance call centre.On 2016/11/01 I lost my citrus essence tablet 7 inch.I followed the procedure to make a claim.i called them several times for feedback,different consultants would answer my call and ask me to phone on the following day or drop my calls.I never get any help.I dont know what to do anymore, I would never recommend anyone to join c surance and I will terminate my contract with them.</p>

0
Replies (3)
Cell C
Cell C's reply24 Nov 2016, 07:33
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Cell C
Cell C's reply24 Nov 2016, 10:33
Official

As per communication, Lungi will revert with feedback.

Regards

Cell C | PN

Cell C
Cell C's reply28 Nov 2016, 09:03
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN