Bad service from C-Fibre.

Item: Cell C
Rating: 1

I app**** for fibre with Cell C, my router arrived and was configured on the 11th of April, up until today I still do not have internet access.

Metro Fibre blames Cell C and Cell C blames Metro Fibre, meanwhile I still do not have internet access.

This is appalling customer service to say the least.

Helpful (0)

Replies (2)

Cell C's replyOfficial

14 May 2018, 15:50

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C's reply14 May 2018, 15:50

Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C's replyOfficial

16 May 2018, 10:26

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN

Cell C's reply16 May 2018, 10:26

Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN