ME
Mr. Erasmus
1 reviews | Active since Sept 2022
18 Sept 2024, 09:04
BAD SERVICE FOR UPGRADES
Service is bad. I have been a Cellc client for almost 20 years and for the past 2 upgrades I can't upgrade. After long fights they will allow an upgrade, but it will always be to a cheaper contract. My contract started where i paid R1100 in the beginning and no they want to reduce it to R600. I have never missed a single payment on my account, but they treat you like ****
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Cell C's replyOfficial
18 Sept 2024, 09:38Dear Mr. Erasmus,
Thank you for bringing this matter to our attention.
We truly appreciate your loyalty and the support you have shown us over the years. Please accept our sincere apologies for the unpleasant experience you encountered. We have escalated your complaint to our support team for further assistance.
Cell C | GM
Thank you for bringing this matter to our attention.
We truly appreciate your loyalty and the support you have shown us over the years. Please accept our sincere apologies for the unpleasant experience you encountered. We have escalated your complaint to our support team for further assistance.
Cell C | GM
Best regards,
Cell C's reply18 Sept 2024, 09:38
Official
Dear Mr. Erasmus,
Thank you for bringing this matter to our attention.
We truly appreciate your loyalty and the support you have shown us over the years. Please accept our sincere apologies for the unpleasant experience you encountered. We have escalated your complaint to our support team for further assistance.
Cell C | GM
Thank you for bringing this matter to our attention.
We truly appreciate your loyalty and the support you have shown us over the years. Please accept our sincere apologies for the unpleasant experience you encountered. We have escalated your complaint to our support team for further assistance.
Cell C | GM
Best regards,