Hellopeter
Share Your Experience

1 reviews | Active since May 2017

13 Jul 2018, 23:01

Bad service for full payments

Still waiting on my cellphone for two months that they send from the insurance. the service is bad. Everytime we go there they just say that they still waiting. Their staff need customer service training.

0
Replies (7)
Cell C
Cell C's reply14 Jul 2018, 07:18
Official

Good morning Magdalene

We have requested one of our team members to follow up on this matter and assist. Apologies for the poor service.

You will be contacted and feedback will be provided.

Regards

Cell C | PN

Cell C
Cell C's reply16 Jul 2018, 16:16
Official

Theodorah could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply18 Jul 2018, 12:49
Official

Theodorah could not get hold of you on your contact number.

Regards

Cell C | PN

Cell C
Cell C's reply19 Jul 2018, 08:16
Official

Theodorah could not get hold of you on your contact number today and has not received any response regarding the previous emails she sent.

Regards

Cell C | PN

's update20 Jul 2018, 01:07
Reviewer Update
Hood day. You can contact me on ********** 360 or ********** 339 at 11 am friday 20 july 2018. I will await your call. Please follow up on the insurance that need to sent me a cellphone for cell number ********** 339. Waiting since 27th of june.
Cell C
Cell C's reply20 Jul 2018, 07:36
Official

Good morning Magdaline

Kindly send a private reply with the contact number ending with *******339, it is hidden from the public and Theodorah has been calling the number ending with ****360. We will forward your feedback to her.

Regards

Cell C | PN

Cell C
Cell C's reply20 Jul 2018, 13:27
Official

Kindly refer to Theodorah's email and reply.

Regards

Cell C | PN