BAD SERVICE EVR

<p>my name is Onga Thabethe, i am writing this emial because i do not like the service i have received from Cell C, last month 22 may 2017, i lost my phone, and i went to the store and they told me to make affidavity and case number. i did that and they gave me forms to fill claim form. and they told me the submited them form from C insurance only to find out that they didnt. i ended up emailing the Csurance my self, and they didnt come back to me untill i wrote to Hello Peter, and guy called Skhumbuzo Ndlovu call me and told mne he will help me, ok he did get hold of Csurance and they approved the claim and even gave me access fee of R599.90 to be payed to standard bank. i payed on the same day, and email skhumbuzo and Csurance. after a day i received call from csurance they told me they have A3 2016 and J7 prime with powerbank, and i told the lady i will respond via email because i wanted to check the phone on the internet first, and i rep**** and told them i want Samsung J7 Prime with PowerBank, and after a few seconds they asked what is my nearest store where they can send the phone, and i rep**** back and told they it Westville Pavilion in Durban, after that they was no contact. no one called me or anything. i email Skhumbuzo Ndhlovu from cell c and he told me he will get back at me on the 2 june. i havent had from him ever since, today on the 05 june im calling Csurance and gave the guy my ticket number since they gave me a new email because they told me last week that they have changed admistrators. the guy is telling me i do not have Csurance. and he doesnt know why. i dont know why Cell C have bad service like this, even if you go to the store they just tell you to wait, i dont have a phone for very long time now. i am using other people phone,cant wait to finish my cell c contract i will never recomend Cell c to anyone, bad service ever, i made a payment of 600.00 for access and approved and now they telling me i am not active</p>