MM
Mlungisi M

1 reviews | Active since Jun 2019

27 Dec 2023, 16:12

Bad service

Cell c is **** they told me to pay R1355.00 for cancelation fee i did pay i even send the proof of pay when i call today they told me that i need to send proof of payment again i did they told me to call after 11 when i call now they told me that still funds are not alocated cell c everytime when i want to cancel they give me stories you guys are ****

0
Replies (4)
MM
Mlungisi M's update27 Dec 2023, 16:26
Reviewer Update
Hi

Done por sent to ***
MM
Mlungisi M's update27 Dec 2023, 17:41
Reviewer Update
Hi

They did contact me to waste my time and energy she refuse to cancel
Cell C
Cell C's reply27 Dec 2023, 17:59
Official
The payment was submitted to be allocated , once allocated the agent handling your case will contact you to assist with the cancelation.

Cell C | NH
Cell C
Cell C's reply29 Dec 2023, 11:28
Official
Dear Mlungisi Mntambo

Thank you for taking our call . Would you mind taking a moment to leave us a review, based on the service that you received from our Social Team,  on a scale of 1 to 5 stars? Your feedback helps us improve our business and provide better service to customers like you. 

 Thank you in advance! 

Regards
Cell C | NT