EW
Elmarie W
1 reviews | Active since Nov 2018
04 Nov 2022, 18:13
BAD SERVICE
CELL C PHONED ME 96 HOURS. PROMISED TO CREDIT MY CELL C ACCOUNT WHICH WOULD OF TAKEN 72 HOURS. NOTHING. NOW CELL C COLLECTIONS DEPARTMENT ARE PHONING MY FAMILY.RUDE AND NO MANNERS WHEN PHONING MY FAMILY.WHY NOT PHONE ME.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
04 Nov 2022, 18:41Good day Elmarie
Thank you for reaching out to us.
Kindly note that your account is up to date. You will not be getting calls from the Credit Department.
^SM
Thank you for reaching out to us.
Kindly note that your account is up to date. You will not be getting calls from the Credit Department.
^SM
Best regards,
Cell C's reply04 Nov 2022, 18:41
Official
Good day Elmarie
Thank you for reaching out to us.
Kindly note that your account is up to date. You will not be getting calls from the Credit Department.
^SM
Thank you for reaching out to us.
Kindly note that your account is up to date. You will not be getting calls from the Credit Department.
^SM
Best regards,
EW
Elmarie W's updateReviewer Update
07 Nov 2022, 14:44Still no credit app****.Is this also going to take 6 months from now.
EW
Elmarie W's update07 Nov 2022, 14:44
Reviewer Update
Still no credit app****.Is this also going to take 6 months from now.
EW
Elmarie W's updateReviewer Update
07 Nov 2022, 14:48Lets not go there again. My account is not up to date.My family memebers still received call from the credit department on Saturday 5 November 2022
EW
Elmarie W's update07 Nov 2022, 14:48
Reviewer Update
Lets not go there again. My account is not up to date.My family memebers still received call from the credit department on Saturday 5 November 2022
Cell C's replyOfficial
07 Nov 2022, 18:12Do you perhaps have a reference number that we can follow up on?
^MP
^MP
Best regards,
Cell C's reply07 Nov 2022, 18:12
Official
Do you perhaps have a reference number that we can follow up on?
^MP
^MP
Best regards,
EW
Elmarie W's updateReviewer Update
08 Nov 2022, 09:35The second account that some agent opened is: ***.I was not aware of this account until debt collection started phoning me. I am going to use part of my credit which was suppose to be app**** in 72 hours to my other account to pay this account as well.Please Cell C has my contact number. Why phoning all the other numbers on my contract.
EW
Elmarie W's update08 Nov 2022, 09:35
Reviewer Update
The second account that some agent opened is: ***.I was not aware of this account until debt collection started phoning me. I am going to use part of my credit which was suppose to be app**** in 72 hours to my other account to pay this account as well.Please Cell C has my contact number. Why phoning all the other numbers on my contract.
Cell C's replyOfficial
08 Nov 2022, 15:32Good day Elmarie Winter,
Thank you for providing clarity.
We have escalated your query to our team and one of our consultants will contact you within 24-48 working hours to assist.
Regards
^GN
Thank you for providing clarity.
We have escalated your query to our team and one of our consultants will contact you within 24-48 working hours to assist.
Regards
^GN
Best regards,
Cell C's reply08 Nov 2022, 15:32
Official
Good day Elmarie Winter,
Thank you for providing clarity.
We have escalated your query to our team and one of our consultants will contact you within 24-48 working hours to assist.
Regards
^GN
Thank you for providing clarity.
We have escalated your query to our team and one of our consultants will contact you within 24-48 working hours to assist.
Regards
^GN
Best regards,