BAD SERVICE

I am so disgusting and annoyed by the service I received from Cell C

On the 6th March 2021 my phone was ****** then on the 8th March 2021 I contacted the Cell C contact centre to blacklist , unfortunately I failed the security questions and then I was advised to go to my nearest Cell C store with My ID, Proof of residents and the box of the phone and on the 9th March 2021 I did exactly that and went to I got Cell C at Woodmead the consultant told me that he can't assist as the SIM card didn't have any details on the system. So I asked him if I can maybe do an affidavit stating that the contact number in question is my number and he still said no he can't assist.

While I was at the shop I contacted Cell C and I spoke to Penny who was not of what she was doing so I asked to spoke to someone else then she say her Supervisor will contact me and I didn't receive any call and on the same day later I contacted the Cell C contact centre and spoke to Maxwell who said the Manger will contact me and email me the blacklist form still no call

On the 10th March 2021 I contacted the Cell C , I spoke to Asanda clueless consultant and I called the Cell C contact centre again and spoke to Phindile clueless, rude, and *********** consultant who I asked if she can transfer me to the Team Leader now the Team Leader Mthokozise Ngebese advised that he will assist me with the blacklist and SIM swap , he emailed me as promised but the was no attachment on the email so I responed black to him and no response and than I contacted the call centre and the lady I spoke to said that she will ask someone to re-email accordingly , I received the blacklist form from Busisiwe Manga and then I attachment the complete from on the 11 March 2021 I followed up on the 12th, 13th and 14 March but still no assistant.