KS
Khathutshelo S
1 reviews | Active since Mar 2016
14 Aug 2019, 17:08
Bad service delivery (No Internet on data card)
Good day,
Can someone please assist me to cancel the contract before the agreement end date. This is because I do not have access to the internet from ny data simcard since the begging of the month (August 2019). I have honored my agreement (i have never skipped any payment), but cell c is not providing me with what they have promised me "which is internet connectivity". I have been contacting them since the problem started, the answer I am getting is that technical support department is attending the issue.
I am really tired and I don't think I will take this anymore.
Regards Khathutshelo Sigwadi ***)
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
27 Aug 2019, 09:39Good morning Bethal
Apologies for the late response, we were experiencing technical difficulties.
Danielle attempted to reach you with no success. A further attempt will be made.
Regards
DA
Apologies for the late response, we were experiencing technical difficulties.
Danielle attempted to reach you with no success. A further attempt will be made.
Regards
DA
Cell C's reply27 Aug 2019, 09:39
Official
Good morning Bethal
Apologies for the late response, we were experiencing technical difficulties.
Danielle attempted to reach you with no success. A further attempt will be made.
Regards
DA
Apologies for the late response, we were experiencing technical difficulties.
Danielle attempted to reach you with no success. A further attempt will be made.
Regards
DA
KS
Khathutshelo S's updateReviewer Update
27 Aug 2019, 10:18Good morning Cellc,
See how beautiful I call your name. Firstly, let me correct my name, my name is Khathutshelo Sigwadi, not Bethal. I have requested that the contract must be canceled immediately because I can not continue with a contract were you guys are the only beneficiaries of my monthly payments.
I see you have debited this month as well. Please advice me if I should reverse the payment or what, because since from the beginning of the month of August I wasn't able to use your services.
Regards,
Khathutshelo Sigwadi
See how beautiful I call your name. Firstly, let me correct my name, my name is Khathutshelo Sigwadi, not Bethal. I have requested that the contract must be canceled immediately because I can not continue with a contract were you guys are the only beneficiaries of my monthly payments.
I see you have debited this month as well. Please advice me if I should reverse the payment or what, because since from the beginning of the month of August I wasn't able to use your services.
Regards,
Khathutshelo Sigwadi
KS
Khathutshelo S's update27 Aug 2019, 10:18
Reviewer Update
Good morning Cellc,
See how beautiful I call your name. Firstly, let me correct my name, my name is Khathutshelo Sigwadi, not Bethal. I have requested that the contract must be canceled immediately because I can not continue with a contract were you guys are the only beneficiaries of my monthly payments.
I see you have debited this month as well. Please advice me if I should reverse the payment or what, because since from the beginning of the month of August I wasn't able to use your services.
Regards,
Khathutshelo Sigwadi
See how beautiful I call your name. Firstly, let me correct my name, my name is Khathutshelo Sigwadi, not Bethal. I have requested that the contract must be canceled immediately because I can not continue with a contract were you guys are the only beneficiaries of my monthly payments.
I see you have debited this month as well. Please advice me if I should reverse the payment or what, because since from the beginning of the month of August I wasn't able to use your services.
Regards,
Khathutshelo Sigwadi
KS
Khathutshelo S's updateReviewer Update
26 Sept 2019, 14:26Good day CellC,
Please take note ???? that I have reversed debit orders for the month of August and September back to my account. I have done this because I was unable to use your service for these two consecutive months..
Thanks for doing business together, although the service your offered was terribly poor.
Have a wonderful day????????????????????
Please take note ???? that I have reversed debit orders for the month of August and September back to my account. I have done this because I was unable to use your service for these two consecutive months..
Thanks for doing business together, although the service your offered was terribly poor.
Have a wonderful day????????????????????
KS
Khathutshelo S's update26 Sept 2019, 14:26
Reviewer Update
Good day CellC,
Please take note ???? that I have reversed debit orders for the month of August and September back to my account. I have done this because I was unable to use your service for these two consecutive months..
Thanks for doing business together, although the service your offered was terribly poor.
Have a wonderful day????????????????????
Please take note ???? that I have reversed debit orders for the month of August and September back to my account. I have done this because I was unable to use your service for these two consecutive months..
Thanks for doing business together, although the service your offered was terribly poor.
Have a wonderful day????????????????????