Bad service

I NEED SOME HELP [Incident: ***]

The queries on cell number *** have not been resolved yet. You at cell chave Bad customer service I can't believe it takes you 2 weeks to resolve my problem. You need to refund all my airtime R+-90.00, 200 minute, 400 sms and data 200mb. As you as cell c has canceled the number

This is bad service and i am the one who struggling as all my banking has been linked to the number I can't do anything and you at cell c don't care.

So please sort out this because this is problem that was caused by the idiots at your call center.

So sort out this.

Regards