Bad service
Hello cell c south Africa 😠😠😠I am very ****ed off with the service that you offer your clients,I lost my phone about 10 days ago and I called in to report and ask for procedure to get a new one since I have been paying for insurance ***) every time I call in I get transferred to a different department and the call gets cut off,so when you guys call to offer contract you are able to assist,but when we need help no one is available to assist 😠what level of service is that,this morning I called to ask someone to assist me with a sim swap and I was transferred from one department to another????? I need this resolved ASAP because am paying you guys alot of money for nothing.my number is ***
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
26 Mar 2022, 16:46Hi Winnie
Thank you for reaching out.
Please get a non registered sim card so we can assist with a sum swap.
^NH
Thank you for reaching out.
Please get a non registered sim card so we can assist with a sum swap.
^NH
Cell C's reply26 Mar 2022, 16:46
Official
Hi Winnie
Thank you for reaching out.
Please get a non registered sim card so we can assist with a sum swap.
^NH
Thank you for reaching out.
Please get a non registered sim card so we can assist with a sum swap.
^NH
's updateReviewer Update
27 Mar 2022, 17:12Can I request a copy of the contract so I can get the IME number? I have been requesting for over a week now,can I get this resolved
's update27 Mar 2022, 17:12
Reviewer Update
Can I request a copy of the contract so I can get the IME number? I have been requesting for over a week now,can I get this resolved
's updateReviewer Update
27 Mar 2022, 20:47+***7 contract number
Email address
***
Email address
***
's update27 Mar 2022, 20:47
Reviewer Update
+***7 contract number
Email address
***
Email address
***
's updateReviewer Update
28 Mar 2022, 14:10Good day
Thank you for contacting me to resolve the matter,I appreciate how the issue was resolved
Please kindly send me the email so I can proceed with the claim
Regards
*** or use ***
Thank you for contacting me to resolve the matter,I appreciate how the issue was resolved
Please kindly send me the email so I can proceed with the claim
Regards
*** or use ***
's update28 Mar 2022, 14:10
Reviewer Update
Good day
Thank you for contacting me to resolve the matter,I appreciate how the issue was resolved
Please kindly send me the email so I can proceed with the claim
Regards
*** or use ***
Thank you for contacting me to resolve the matter,I appreciate how the issue was resolved
Please kindly send me the email so I can proceed with the claim
Regards
*** or use ***