BN
BETTY N

1 reviews | Active since Sept 2014

21 Sept 2019, 09:56

Bad Service

I installed get black app and I registered and get my confirmation email but everytime I try to download something and ask me to complete user details and the window I will go to the window and try to complete the details but the app cannot confirm my details and the error is operation fail and a strange number, it is so frustrating to find technical errors in a app after a such a long time in the market.

0
Replies (2)
Cell C
Cell C's reply22 Sept 2019, 20:38
Official
Good Day Betty 

Thank you for contacting Cell C and raising the matter. 

Our team will be in touch. 

^MP
Cell C
Cell C's reply25 Sept 2019, 08:08
Official
Good Day Betty 

We have been trying to reach you by phone but can't get through but we have sent your an email. 

We have picked up that your registration was not complete therefore you do not have full access to the black portal.

Kindly go to your e-mail account and look for an activation e-mail in your inbox, Junk mail, Spam or Promotions folder. Select the "More" button this will pick up all your folders. 

Please check for an email from ***or in your search bar on the top of your email account, search for ***as this will search for all the emails received. Open the activation email and select "Activate". This will fully activate your profile. 

^NS