TN
Thando N

1 reviews | Active since Jul 2018

15 Nov 2019, 17:41

Bad service

Their sim swop verification is bad. You are asked question you answer them best you can and you are told you failed verification its annoying. They called me on my number for their promotions and called me by name yet now that i want my number back its a whole story

0
Replies (1)
Cell C
Cell C's reply16 Nov 2019, 08:40
Official
Hi Thando Nyembezi 

There is a lot of ***** when it comes to SIM swaps and that is why we take the necessary steps to protect you as the customer as well as Cell C. A SIM swap cannot be processed without you passing the security check questions.

^NT