RA
Ridwan A
1 reviews | Active since Jul 2022
01 Feb 2023, 11:46
Bad Service CellC
what do u do when CellC say they will get back to u after 48 hours to finalize ur upgrade but they don't get back to u & they don't reply to ur email ?
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
01 Feb 2023, 12:13Dear Ridwan Thank you for contacting Cell C regarding your customer service experience. I would like to apologize for the frustration you have experienced within our customer support department, we take customer satisfaction seriously and will investigate the matter.
Please afford us the opportunity to assist with your upgrade query, kindly confirm the Cell C number in question and alternative contact number for our team to assist.
Kindly reply via Private reply in order to safeguard your personal information from the public.
Regards,
^MN
Please afford us the opportunity to assist with your upgrade query, kindly confirm the Cell C number in question and alternative contact number for our team to assist.
Kindly reply via Private reply in order to safeguard your personal information from the public.
Regards,
^MN
Cell C's reply01 Feb 2023, 12:13
Official
Dear Ridwan Thank you for contacting Cell C regarding your customer service experience. I would like to apologize for the frustration you have experienced within our customer support department, we take customer satisfaction seriously and will investigate the matter.
Please afford us the opportunity to assist with your upgrade query, kindly confirm the Cell C number in question and alternative contact number for our team to assist.
Kindly reply via Private reply in order to safeguard your personal information from the public.
Regards,
^MN
Please afford us the opportunity to assist with your upgrade query, kindly confirm the Cell C number in question and alternative contact number for our team to assist.
Kindly reply via Private reply in order to safeguard your personal information from the public.
Regards,
^MN
RA
Ridwan A's updateReviewer Update
11 Feb 2023, 10:05Since I am not allowed to upgrade running my contract down, CellC lost me as a custormor.
RA
Ridwan A's update11 Feb 2023, 10:05
Reviewer Update
Since I am not allowed to upgrade running my contract down, CellC lost me as a custormor.
Cell C's replyOfficial
11 Feb 2023, 11:56Hi Ridwan Ahmed
We're sorry to hear that.
Regards
NH
We're sorry to hear that.
Regards
NH
Cell C's reply11 Feb 2023, 11:56
Official
Hi Ridwan Ahmed
We're sorry to hear that.
Regards
NH
We're sorry to hear that.
Regards
NH