KS
Koba S

1 reviews | Active since Sept 2019

15 Sept 2019, 08:11

Bad service Cell C

I had a contract with cell C that was cancelled and they kept deducted do from my account that I reversed. I went to a cell C branch that explained to me that account is one month behind so I EFT payment to cell C 2-4-2019 on cell C Nedbank acc and used the cell nr as reference. Since then I am in and out cell C stores and do keeps going of and I keep on reversesing as per cell C, they handed my account over to attorneys, that is much more clever than cell C's staff as I send all proof of payment to attorneys they send account back to cell C, now do going off again every month and cell C replying to reverse I don't owe them, now I received SME's that they going to hand me over to there attorneys, I am sick and tired for this poor services and will never ever take out a contract with cell C again.

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Replies (1)
Cell C
Cell C's reply16 Sept 2019, 07:29
Official
Good morning Koba

We apologize for the frustrations you have experienced. Our team will be in touch to assist you.  Do expect a  call. 

Regards 
DA