Bad Service Cell C

On 29 June 2018 I upgraded my contract on a special deal for the day. The package was R999 per month with a free handset (S9). My first account I received in July was for R1700. I went back to the store where we phoned customer care. They admitted that they made a mistake and would rectify it.

After numerous calls to the customer care line, they now have an excuse that I must still pay for the old handset for the next three months. I was never informed about this. If that was the case, I would have waited for another 3months for the contract to expire.

Totally unacceptable