Bad service CELL C

Item: Cell C
Rating: 1
Author: Theo P

Took my S7 Samsung phone that was insured by Cell C for repairs, on the 8th of Feb 2018. Cracked screen. My repair number is FSBLO231717 up to date 4 months later, no reply and no phone!!@@ this is totally unexceptable! No one can give me feedback. Please assist me asap. Regards Theo ********** 122

Helpful (0)

Replies (4)

Cell C's replyOfficial

07 Jun 2018, 07:06

Apologies for the unsatisfactory service you have received. Our team will follow up on your repair query and provide feedback as soon as possible.

Regards

Cell C | DA

Best regards,

Cell C's reply07 Jun 2018, 07:06

Official

Apologies for the unsatisfactory service you have received. Our team will follow up on your repair query and provide feedback as soon as possible.

Regards

Cell C | DA

Best regards,

Cell C's replyOfficial

07 Jun 2018, 12:45

Your query has been escalated to C-Surance for further assistance. Feedback will be provided as soon as possible.

Regards

Cell C | DA

Best regards,

Cell C's reply07 Jun 2018, 12:45

Official

Your query has been escalated to C-Surance for further assistance. Feedback will be provided as soon as possible.

Regards

Cell C | DA

Best regards,

Theo P's updateReviewer Update

07 Jun 2018, 17:28

Great service received from Moses Mo***eng from Cell C. The problem lies with Csurance.

Theo P's update07 Jun 2018, 17:28

Reviewer Update

Great service received from Moses Mo***eng from Cell C. The problem lies with Csurance.

Cell C's replyOfficial

08 Jun 2018, 09:42

Thank you for providing us with feedback.

Regards

Cell C | PN

Best regards,

Cell C's reply08 Jun 2018, 09:42

Official

Thank you for providing us with feedback.

Regards

Cell C | PN

Best regards,