PX
Phelokazi X
1 reviews | Active since Sept 2020
19 Jan 2024, 14:24
Bad service
I took data contract in December 2021 which I was paying R179 per month. 2022 May the stopped deducting from my account and continued deducting more than what we agreed on. 3rd April 2023 I requested for this account to be closed and I payed R1530 as a settlement that I was given by the agent in Cell C canal Walk centre. Up until today the account its still open am struggling to cancel this account.please assist.
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Cell C's replyOfficial
19 Jan 2024, 14:52Dear Phelokazi
Thank you for writing to Cell C.
We have received your review regarding your Cell C contract that is currently running on a month-to-month basis.
We apologise for the unpleasant service you have experienced. We'll reach out to you to help resolve this situation.
Best regards,
Cell C | NZ
Thank you for writing to Cell C.
We have received your review regarding your Cell C contract that is currently running on a month-to-month basis.
We apologise for the unpleasant service you have experienced. We'll reach out to you to help resolve this situation.
Best regards,
Cell C | NZ
Cell C's reply19 Jan 2024, 14:52
Official
Dear Phelokazi
Thank you for writing to Cell C.
We have received your review regarding your Cell C contract that is currently running on a month-to-month basis.
We apologise for the unpleasant service you have experienced. We'll reach out to you to help resolve this situation.
Best regards,
Cell C | NZ
Thank you for writing to Cell C.
We have received your review regarding your Cell C contract that is currently running on a month-to-month basis.
We apologise for the unpleasant service you have experienced. We'll reach out to you to help resolve this situation.
Best regards,
Cell C | NZ