KC
Khomotso C

1 reviews | Active since Oct 2018

07 May 2021, 19:32

Bad service

I have wifi router with cell for the past 3months it does not want to connect i tried calling the customer care line no one is willing to assist i evn went to the shop they cannot help me but evry month thy deduct money frm my bank account while their wifi router is not connecting

0
Replies (7)
KC
Khomotso C's update07 May 2021, 20:00
Reviewer Update
Router does not want to connect since march and evry month i am paying
KC
Khomotso C's update07 May 2021, 20:43
Reviewer Update
I took it to cell c today they told me there is nothing thy can do because is not damaged the sim card is fine the connection is the problem
KC
Khomotso C's update10 May 2021, 15:35
Reviewer Update
Huawei 4g wifi router
Cell C
Cell C's reply10 May 2021, 15:59
Official
Hi K****tso 

Have you tried using the sim card in another device? 

Regards
^MP
KC
Khomotso C's update10 May 2021, 16:32
Reviewer Update
At the shop thy tested the sim card is working the problem is cel c migration story wich is affecting us customers while we paying
KC
Khomotso C's update10 May 2021, 19:19
Reviewer Update
Cell c is migrating to vodacom
KC
Khomotso C's update10 May 2021, 21:03
Reviewer Update
It doesnt want to connect