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I AM SAYING THAT THERE IS AN ACCOUNT ON MY NAME THAT I HAVE NOT BEEN CONTACTED FOR SINCE 2016.I HAVE CONTACTED YOUR DEPARTMENT TO FIND OUT WHY THERE IS AN AMOUNT OUTSTANDING AND THEY COULD NOT EVEN FIND THE ACCOUNT.AS FAR AS I AM CONCERNED THIS ACCOUNT HAS PRESCRIBED AS YOU HAVE NOT MADE CONTACT WITH ME IN ANY WAY POSSIBLE REGARDING THIS AMOUNT.PLEASE SEND ME RELEVANT DOCUMENTATION SHOWING ME THAT YOU HAVE MADE CONTACT AND THAT I HAVE MADE ANY ARRANGEMENTS IN THE PAST 3 YEARS WITH ANY OF YOUR CONSULTANTS.YOU HAVE HANDED ME OVER FOR AN AMOUNT THAT I DID NOT KNOW EVEN EXISTS.UP UNTIL TODAY I HAVE NOT RECEIVED ANY CORRESPONDENCE BACK FROM YOUR CONSULTANTS VIA EMAIL OR PHONE CALL AS I HAVE EMAILS THAT HAVE BEEN SENT TO YOU ON NUMEROUS OCCASIONS.HOW CAN YOU HAND ME OVER IF YOU CANT EVEN FIND MY ACCOUNT OR INFORMATION WHEN I PHONE YOUR DEPARTMENTS.I WILL TAKE THIS FURTHER AS THIS ACCOUNT HAS AFFECTED ME LONG ENOUGH ON MY CREDIT RATING AFTER ME HAVING TO CONTACT AND BEG FOR AN EXPLANATION OR DOCUMENTS NUMEROUS TIMES!