TM
Thatogatsi M

1 reviews | Active since Jan 2021

09 Jul 2021, 03:48

Bad service

It's been two months now if I'm correct requesting my statement. Your *********** employees taking me back and forth. What does one need to do to get your attention as a company and get what I want as a paying customer?

A mere statement takes a big company like you to send to customers??

0
Replies (2)
TM
Thatogatsi M's update09 Jul 2021, 08:16
Reviewer Update
Go back to my other reviews then you'll get my ID number.

I'm done with this company
TM
Thatogatsi M's update09 Jul 2021, 09:27
Reviewer Update
Go back and ask your colleague Danielle about my case. Clearly she's *********** because she was assigned to help me but she failed.

Two whole months waiting on a statement after she gave me a wrong outstanding balance verbally, failing to send me an email which I consider professional.

A month later I am told she is awaiting on whatever department to help. When I would email her every day to no response.

How about you assign some lady that helped my back in January who was willing to help and do her job. I never had to email her like a mad person like I am with this Danielle woman.

I hope all my payments will reflect on that statement and I won't be given incorrect balances