Bad Service , Bad Everything

<p> </p> <p>I had a contract with Cell C , which went defunct , Cell C has failed to provide me with an itemized bill & handed me over to NDS, I have made payments to Cell C which have not been credited to the outstanding balance , I have been paying NDS a specified amount for the last 5 months , I am yet to receive a statement , I have been informed that balance has not been reduced , so what & who has my payments being going too ??</p> <p> </p> <p>A phone call from a senior manager is required with immediate effect or expect a legal action from me to you pertaining to *****.</p>