mK
malusi K
1 reviews | Active since Dec 2015
05 Mar 2026, 13:37
Bad service bad billing bad network.
Billing do I always have to fight with you guys for wrong billing? Why I'm paying 520 for a 299 contract ow sorry I forgot 299 is for telling customers lies I'm paying 325 now. I regret taking a contract with you guy if I had money to pay I would have done it ages ago.
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Cell C's replyOfficial
05 Mar 2026, 13:45Dear Malusi,
Thank you for reaching out to us.
We sincerely apologise for the frustration and inconvenience this billing issue has caused you. We completely understand how upsetting it is to be charged amounts that do not align with your expectations; this is certainly not the service we aim to provide.
Please be assured that we have escalated this matter for further review, and one of our support team agents is already looking into your account. You will be contacted directly once the review is complete, and they will provide clarity and resolution regarding the charges on your account.
We truly appreciate your patience and understanding as we work to resolve this matter. Your feedback is important to us, and we are committed to ensuring this is addressed appropriately.
Regards,
Cell C | MMa
Thank you for reaching out to us.
We sincerely apologise for the frustration and inconvenience this billing issue has caused you. We completely understand how upsetting it is to be charged amounts that do not align with your expectations; this is certainly not the service we aim to provide.
Please be assured that we have escalated this matter for further review, and one of our support team agents is already looking into your account. You will be contacted directly once the review is complete, and they will provide clarity and resolution regarding the charges on your account.
We truly appreciate your patience and understanding as we work to resolve this matter. Your feedback is important to us, and we are committed to ensuring this is addressed appropriately.
Regards,
Cell C | MMa
Cell C's reply05 Mar 2026, 13:45
Official
Dear Malusi,
Thank you for reaching out to us.
We sincerely apologise for the frustration and inconvenience this billing issue has caused you. We completely understand how upsetting it is to be charged amounts that do not align with your expectations; this is certainly not the service we aim to provide.
Please be assured that we have escalated this matter for further review, and one of our support team agents is already looking into your account. You will be contacted directly once the review is complete, and they will provide clarity and resolution regarding the charges on your account.
We truly appreciate your patience and understanding as we work to resolve this matter. Your feedback is important to us, and we are committed to ensuring this is addressed appropriately.
Regards,
Cell C | MMa
Thank you for reaching out to us.
We sincerely apologise for the frustration and inconvenience this billing issue has caused you. We completely understand how upsetting it is to be charged amounts that do not align with your expectations; this is certainly not the service we aim to provide.
Please be assured that we have escalated this matter for further review, and one of our support team agents is already looking into your account. You will be contacted directly once the review is complete, and they will provide clarity and resolution regarding the charges on your account.
We truly appreciate your patience and understanding as we work to resolve this matter. Your feedback is important to us, and we are committed to ensuring this is addressed appropriately.
Regards,
Cell C | MMa