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Adele D
1 reviews | Active since Mar 2021
01 Mar 2021, 09:11
BAD SERVICE
On the 07/02/2021 I purchased an Samsung S21 by Cell C, Baydside Mall. It was a weekend special where you get an Travel Adapter (25W), however they didn't had in stock. I left without an charger. I have been at the branch 3x already and yet they didn't had stock as the rep did not place the order. The Sales guy gave me his charger of which I am thankful for BUT it is still not what I paid for. I want to know how am I going to get my NEW charger that was promised to me. For a whole month I have been borrowing peoples chargers... This is REALLY not on! May I please have feedback. How can you sell a phone and not give a charger!!!!!
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
01 Mar 2021, 10:01Hi Adele
We have received your query. We are currently liaising with the Bayside Mall store and will update you on the progress with 24 - 48 hours.
Apologies for the inconvenience caused.
^MM
We have received your query. We are currently liaising with the Bayside Mall store and will update you on the progress with 24 - 48 hours.
Apologies for the inconvenience caused.
^MM
Cell C's reply01 Mar 2021, 10:01
Official
Hi Adele
We have received your query. We are currently liaising with the Bayside Mall store and will update you on the progress with 24 - 48 hours.
Apologies for the inconvenience caused.
^MM
We have received your query. We are currently liaising with the Bayside Mall store and will update you on the progress with 24 - 48 hours.
Apologies for the inconvenience caused.
^MM
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Adele D's updateReviewer Update
07 Mar 2021, 20:11More than 24-48hours INFACT 7DAYS gone by, YET NO RESPONSE!!!!!!!!!!!!! This is really the worst service I ever experienced.
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Adele D's update07 Mar 2021, 20:11
Reviewer Update
More than 24-48hours INFACT 7DAYS gone by, YET NO RESPONSE!!!!!!!!!!!!! This is really the worst service I ever experienced.
Cell C's replyOfficial
07 Mar 2021, 23:21Good Evening Adele
We apologize for the delay.
Our team will be in touch to provide assistance.
Regards
^MP
We apologize for the delay.
Our team will be in touch to provide assistance.
Regards
^MP
Cell C's reply07 Mar 2021, 23:21
Official
Good Evening Adele
We apologize for the delay.
Our team will be in touch to provide assistance.
Regards
^MP
We apologize for the delay.
Our team will be in touch to provide assistance.
Regards
^MP
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Adele D's updateReviewer Update
18 Mar 2021, 10:0818 Days later - NO RESPONSE!!!!!!!!
NO charger of which I paid for.
Never experienced such BAD experience ever!!!!!!
NO charger of which I paid for.
Never experienced such BAD experience ever!!!!!!
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Adele D's update18 Mar 2021, 10:08
Reviewer Update
18 Days later - NO RESPONSE!!!!!!!!
NO charger of which I paid for.
Never experienced such BAD experience ever!!!!!!
NO charger of which I paid for.
Never experienced such BAD experience ever!!!!!!
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Adele D's updateReviewer Update
23 Mar 2021, 14:0723 Days NO FEEDBACK
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Adele D's update23 Mar 2021, 14:07
Reviewer Update
23 Days NO FEEDBACK