PK
Philip K

1 reviews | Active since Mar 2009

23 Apr 2017, 19:54

Bad service - appealing fibre speed, inconsistent connection

<p>I intermittently have trouble with my fibre connection with cell C. I phone the service line then they tell me someone will phone me back-that does not happen. </p> <p> </p> <p>I cannot wait for my contract to expire so I can move to another service provider and I will not recommend cell C fibre to anyone I know. </p>

0
Replies (2)
Cell C
Cell C's reply24 Apr 2017, 07:56
Official

Hi Philip

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply26 Apr 2017, 15:57
Official

Maropeng confirmed that he has been in contact with you to assist with this matter. However, you advised him that you have been assisted already.

Regards
Cell C | PN