BAD SERVICE, AND WRONG INFORMATION TO CUSTOMERS

<p>I would like to complain about the bad service I am experiencing with CellC.</p> <p> </p> <p>Early December I received sms from CellC about my contract that it will end, at the end of January.</p> <p> </p> <p>I then phoned CellC spoke to a guy to have my contract cancelled and be converted to Prepaid, he then offered me a month to month contract where I can cancel anytime I want I made it clear to him that I do not want any other contract but he promise that I will be able to cancel whenever I want and what his putting me on its not a contract and I will only pay about R29 a month.</p> <p> </p> <p>To my surprised today my line was closed due to none payment off R477 which I was not told about, and I phoned Call Center I was told that my line is now on a one Year contract that was not communicated to me.</p> <p> </p> <p>I want my number to be converted to a prepaid as soon as possible.</p>