KR
Katlego R

1 reviews | Active since Oct 2017

09 Oct 2017, 16:47

Bad service and useless call center people

I have signed for R280 data monthly contract, I only paid that amount 2 months only after that my amount escalated to double which means i need to pay R578 every months and my account is always blocked. I went to 2 cell c shops i was told stories and i called the customer care agents they are so rude, its like i have to beg them to do there job...See me with cell c in future **** me///

0
Replies (1)
Cell C
Cell C's reply10 Oct 2017, 07:20
Official

Good morning Katlego

We apologize for the frustration and inconvenience you have experienced in trying to resolve this matter.

We have requested one of our team members to look into this matter and provide you with accurate information.

Regards

Cell C | PN