Bad Service and *****ing Data Money

I bought a Pre-paid data pack of 12GB for 12 months. That means, 1GB data per month. I bought this on 1/6/2014. I tried to download series for the internet and discovered that my data bundle has run out of data. I went to the Colonade Centre to report the problem. I sat and waited for 15 minutes before I was helped. I then relayed my problem to the person who helped me. I waited for another 30 minutes before I got a \call logged"number. She said I can phone 084 140 within 24 - 48 hours to follow up on the call. I phoned on the Monday evening to get an update. I discovered no call was logged. I was furious. I was on the phone for I don't know how long to log another call. I phoned in on Tuesday morning and asked that this was sorted out. No call"