SP
Solughana P

1 reviews | Active since Mar 2018

08 Aug 2018, 10:15

Bad service and rotten attitude

I gave Cell C proof of payment early this morning and told them that if this line is not re-instated within the next 2 hours then I will put this on hello Peter and emailing this to ICASA as well asI got in touch with them and explained the situation to them and I am going to the police station to charge Cell C for ***** as I had to close my bank account due to Cell C debiting monies whenever they felt like it..

I gave Cell C +/ 2 hours to have this line up and running or else all hell is breaking loose with Cell C and me.The staff of Cell C have no fear of ICASA. and I have seen this.

I have had enough with Cell C and the staff and their rude attitude. Yesterday some one replyed to my hello peter and up to now no one phoned me.How rude are the customer care staff.

0
Replies (5)
Cell C
Cell C's reply08 Aug 2018, 10:56
Official

Good morning Solughana

We received your review yesterday and requested one of our consultants to assist. The consultant tried reaching you on your contact number with no success and sent an email advising you of this and requested for an alternate contact number or convenient time to contact you.

Kindly respond to his email and will gladly assist.

Regards

Cell C | PN

SP
Solughana P's update08 Aug 2018, 11:04
Reviewer Update
I replyed to his email and yet no response from him.I did state in the email he should call me on the number as stated.Please tell me if the line is re-instated that is all I am interested in now as every else is bull.
Cell C
Cell C's reply08 Aug 2018, 11:20
Official

He has rep**** to your email, kindly refer to the email he sent for further assistance.

Regards

Cell C | PN

SP
Solughana P's update08 Aug 2018, 11:23
Reviewer Update
Yes he said he phoned me but he **** as I am sitting at the board and no calls came through.Now you see what bull you talk.I just want to know if the line is up and running and don't want to know anything else.
Cell C
Cell C's reply08 Aug 2018, 12:19
Official

Maropeng confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN