Bad Service and Robery
<p>So Im back again another CELL C complaint. I cancelled my getmore service last year. I called the call centre to find out that they still charging me, I request to speak to a team leader and was told they in a meeting and that they would call me back. Still waiting for the callback though. Then my second complaint was with regards to the sim swap I needed to make. Please check your past post for this complaint.</p>
We will follow up on this matter with Getmore and we'll contact you with feedback. Apologies for the inconvenience caused.
We have checked the past post and we found notes stating that from Monday the consultant could not get hold of you. However she sent an email advising you of this yesterday and requested for an alternative number where she can get hold of you and assist.
The consultant has not received response from you, she also phoned this morning with no success. We will forward your post for further assistance.
Regards
Cell C | PN
We will follow up on this matter with Getmore and we'll contact you with feedback. Apologies for the inconvenience caused.
We have checked the past post and we found notes stating that from Monday the consultant could not get hold of you. However she sent an email advising you of this yesterday and requested for an alternative number where she can get hold of you and assist.
The consultant has not received response from you, she also phoned this morning with no success. We will forward your post for further assistance.
Regards
Cell C | PN