Bad service and misleading information

I'm typing this with a broken heart.<br> During the holidays my phone fell in water and i took it to cellc for them to repair it for me on the 9/01/2015 and they took it, told me if there is any charges they will contact me.<br> <br> my phone was returned to me on the 13/02/2015 and wasn't fixed after i called endlessly trying to get an update, which i was told my phone will be ready next week it has been sent to Blackberry, the week later again my phone will be ready next. and when i finally got it, it was in a worse condition then when i gave it to cellc, it didn't go on neither could it charge and when i gave it to cellc my touch screen was the only thing that wasn't working.<br> <br> cellc is a good company but the services i'm not so sure