Bad service and lack of support!!!!!!!

To whom it may concern:

Good day,

Let me start with i have been a loyal CELL C customer for a few years now and was due for a early upgrade about 3weeks ago witch i did after long consideration i stayed with CELL C despite the awfull cell signal. I've been on the phone nearly the entire day with Cell C exclisive and walk in stores the reason for this was after three weeks my new IPHONE 8 is giving me lots of trouble since i got the IPHONE 8 i loged issues first due to signal and internet problems witch has not been resolved now my new IPHONE 8 is freezing and the ears piece is so soft that i can bearly here a thing alltho the volume is full . Now i dont want the phone repaired i want it replaced if the phone was year old or more i would have taken responsibilty but within 3 weeks a repair is not a option. CELL C wants me to book my phone in for 21 working days to see if they cant repair it thats defnitly not a option .Accourding to one of the CELL C exclusive consultunts there was/is a problem with the IPHONE 8 manufacturing but now nobody else knows about it. So if there is anybody out there that can please help me in getting my phone replaced i would gladly appreciate it and if not please help me to let everybody know what bad service CELL C gives u.

Kind Regards H.Smit ********** 244