mT
mapule T

1 reviews | Active since Aug 2016

04 Aug 2016, 07:27

bad service and incompetence

<p>I recently had 3 contracts with cell c .ever since I received my phones only 2 numbetsiko were working I'vebeen calling cell c every day to inform them but all I get is incompetence from operators some of them very rude .I was told to do a swim swap for a sim card I never used and be charged for it or I should just loose the contract and pay the lump sum when I argued that it's not fair I was threatened with legal action and my simply cards were blocked.cell c headquarters cannot be reached every time I call them i don't know why ?I've even sent them an email regarding my complaint but no response up to this far</p>

0
Replies (2)
Cell C
Cell C's reply04 Aug 2016, 07:37
Official

Thank you for notifying us of the above.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.

We apologize for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

mT
mapule T's update04 Aug 2016, 07:39
Reviewer Update

I would like correspondence through out the day because I've been threatened with legal action