1 reviews | Active since Nov 2017
bad service and experience
I paid borh my conract up in April 2017. When i phone for the settlement they wanted to know why I want to settle the two contracts. I advised them that I want to close/cancel both contract as I want to sort things out. Now after 4 months they debit from my account as they please. I phoned and they advise one contract was not closed. Who's faylt is that?? How can they close onky one and not the other one. If they listen to the recordings they would hear that I requested both to be close. Now they clise the second contract, BUT they still debut my account!!!
Good morning Angelique
We do apologize for the poor service and inconvenience caused. One of our consultants will ensure that this matter is sorted.
You will be contacted during the course of the day.
Regards
Cell C | PN
Good morning Angelique
We do apologize for the poor service and inconvenience caused. One of our consultants will ensure that this matter is sorted.
You will be contacted during the course of the day.
Regards
Cell C | PN