Bad Service and Double debits

Cellc Tygervalley has the worst customer service. CellC also debits money from your account and then does not even offer you insurance when they give you a new contract. I tried getting a new contract now but cellc first wants me to pay in money I have already paid. How can you do business with people like this? so unhappy. The consultant I followed up did not even have the decency to phone me. I had to beg them to phone me and follow up