SM
Solomon M
1 reviews | Active since Aug 2019
14 Jul 2021, 14:34
Bad service and data disappeared
My data bundle disappeared after loading it then I called cell c to find out what happened to my data they gave me a case number then days past with no one coming back to me with an update so i called back to find out where is the feedback then I was told I will receive another case number and I have to wait for another 24-48 hours to receive feedback. I am really disappointed at the service I have received from cell c.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
14 Jul 2021, 15:16Hi Solomon
Thank you for contacting Cell C.
Did you receive a confirmation SMS regarding the data that you had purchased?
Regards
^MP
Thank you for contacting Cell C.
Did you receive a confirmation SMS regarding the data that you had purchased?
Regards
^MP
Best regards,
Cell C's reply14 Jul 2021, 15:16
Official
Hi Solomon
Thank you for contacting Cell C.
Did you receive a confirmation SMS regarding the data that you had purchased?
Regards
^MP
Thank you for contacting Cell C.
Did you receive a confirmation SMS regarding the data that you had purchased?
Regards
^MP
Best regards,
SM
Solomon M's updateReviewer Update
17 Jul 2021, 13:56No, I did not get any feedback from you(cell c) Its fine you can ***** that data I mean it's almost a week now
SM
Solomon M's update17 Jul 2021, 13:56
Reviewer Update
No, I did not get any feedback from you(cell c) Its fine you can ***** that data I mean it's almost a week now