NR
Ndivhuho R

1 reviews | Active since Sept 2018

03 May 2021, 14:28

Bad service and ******

I have problem with Cell C and I never advice anyone to have a contract with Cell C. Their call center people are very rude and not well informed. I had a contract that ended in February this year. But till today it's showing that i have a contract of R275 on my credit bureau status. And it's supposed to show R0.00 or to be cleared completely. When I call i'm told I must speak to legal department to resolve my matter, When I call legal department they are telling me that there's nothing they can help me with i must speak to cancellation department.

I regret for having this contract and i will never have anything with Cell C.

I have been calling for 2 weeks without any assistance.

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Replies (1)
Cell C
Cell C's reply03 May 2021, 14:40
Official
Good day Ms. Ralephada

Thank you for writing to us.

We have received your review regarding the ITC update.

Please accept our sincere apology for the service you have experienced. We have submitted your request for ITC update. We will advise you once done.

^NZ