DN
David N

1 reviews | Active since Apr 2016

28 Nov 2016, 14:10

Bad service and coverage by Cell C

<p>I took out a new contract from Cell C from 1 November 2016. I experience bad reception at my house and I logged numerous calls wit Cell C about this. Cell C just do not respond or when they call back their answer is that they will look into the problem. Thereafter I never again hear from them. I am at this pint that I am going to cancel my contract with Cell C due to the bad reception/coverage I have.</p>

0
Replies (2)
Cell C
Cell C's reply28 Nov 2016, 14:16
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Cell C
Cell C's reply29 Nov 2016, 09:36
Official

Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN