bad service and bad attitude

<p>Two weeks back my phone had a problem , its a contract phone that hasnt reached a year , I then phoned cell c to find out what I should do if my phone is damaged and its still under contract. They told me to take it in to a nerest cell c store , I then took it to Cell c in Sndton City where Tsego was helping me. He took my phone in for repairs and when he wanted to hand me the documents i was supposed to sign their system was slow and he told me i should come back the following day to sign those documents. During the week i have been calling customer service to find out on the update of my phone , but I did not get much help from anyone i havent even got the quotation . Today I phoned customer service to enquire again they told me they dont have my phone as yet I should call the store i took it in. When I phone the person that helped me (Tsego) he gave me such a bad attitude and I feel he is taking advantage of me because i am a woman. I am really not happy about the sevice they gave me and I need my phone .</p>