GK
Geraldine K

1 reviews | Active since Sept 2013

06 Oct 2021, 11:58

bad service and admin from cell c

Since May month i have complaining and fighting with Cell C as they deduct the wrong amount from my bank, which to me is ********** and breach of contract. they never resolved the matter and just deduct what they want. i even requested that my debit order to be stopped from their side as they are *****ing up things. but did not happen either. I made a payment yesterday, and this morning i get an message i must make a payment otherwise my service would be cut of and i must phone customer care, when i tried to phone them i cant even get through as it is a recorded message and i must phone customer care but i cant even get through to them as they blocked all out going calls. im am beyond furious. i absolutely hate cell c and will never go back to them

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Replies (1)
Cell C
Cell C's reply06 Oct 2021, 13:38
Official
Hi Geraldine  

Thank you for contacting Cell C. 

Our records don't show your account as being in arrears. 

You can send the proof of payment to ***. 

Regards
^MP 

Best regards,