JH
Jacques H
1 reviews | Active since Feb 2015
08 Feb 2016, 10:04
Bad Service All Around
I've been trying to upgrade my phone for the last two weeks by going into the Sandton City Cell C branch. Week 1 \We are offline\"... Week 2 \"We don't have stock\". My wife is with another service provider and upgraded over the phone and had a new phone within 2 days. <br> <br> CellC's website shows the wrong number for upgrades, so you get passed around between consultants.<br> <br> My personal experience of Cell C's reception is that it is poor at best. I work in the JHB CBD and have had numerous calls dropped and poor reception. <br> <br> If someone is going to respond to this, please send me the number that I need to phone in order to switch to another service provider"
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Replies (1)Cell C's replyOfficial
08 Feb 2016, 10:09Hello Jakkie2207,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply08 Feb 2016, 10:09
Official
Hello Jakkie2207,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
